How do I register?

  • Click on "Sign Up Now!" located on the top right
  • Enter the information requested and if prompted, enter the invitation code that has been provided on your program communications.
  • After entering the required information, select the Onsite event option. Select an available screening date and time and click "Choose".

You will receive a confirmation email when you have successfully registered for an Onsite event appointment.

Note: Your screening program may include alternate registration steps. Check with your employer to confirm program details.

What if I am no longer able to attend my appointment time or date?

If you cannot attend your selected onsite event appointment you may reschedule your onsite event for a later time or date if available.

How do I change my appointment day or time?

  • Sign into the BioIQ website.
  • Click on "[Click to Edit]" located on your Health Dashboard.
  • Click "Edit" and select an available date and time and click "Update".

How do I cancel my appointment?

  • Sign into the BioIQ website using your log-in information.
  • Click on “[Click to Edit]” located on your Health Dashboard
  • Click “cancel” and then “OK”

How can I view my biometric results?

Once your results are uploaded to the secure BioIQ website, we will send you an email notification that explains how to login to your account. Once you are logged into your account, click on the "Test Results" tab at the upper portion of the screen, and then click a specific test for additional information. To view your complete lab report click "Lab Report" on the right side of your screen. By clicking on "Lab Report" your lab report will open up in a new window. If you are having issues viewing your lab report make sure that you do not have your pop-up blocker turned on.

How do I know if my results are available?

You will receive an email message notifying you when your results are available. This message will contain instructions for viewing your results and printing your lab report.

What should I do with my results?

We strongly encourage you to share your lab results with your primary care physician, or with a health coach if one is available to you.


What do I do if I cannot remember my username or password?

Click here to retrieve your username or reset your password.

Who has access to my account?

When you enroll you will create an account with a username and password of your choice. Unless you share your password with someone, no one can access your account without your knowledge. We require that you select a password that is at least 8 characters long and contains both numbers and letters.

You will be able to reset your password at any time. If you forget your password, you can easily reset it online. Call us at 1-877-862-4647 or email support@bioiq.com if you require assistance.